Admission Process and Funding

We understand that moving into a care home can be a major life transition, both for the individual and for their relatives. At Purley View, we aim to make the admission process as straightforward and transparent as possible. Prospective residents and their families are encouraged to visit the home, meet our staff, tour the facilities, and ask any questions they may have. Once a decision is made to proceed, a thorough pre-admission assessment is carried out, ensuring that we fully grasp the person’s health needs, personal preferences, and care objectives. If all parties are satisfied that Purley View is indeed the best fit, arrangements can then be made for a timely admission.

We accept both self-funded residents and those whose placements are supported by local councils or the NHS. Our administrative team provides guidance about financial options and offers clarity regarding any potential fees or charges. Throughout the process, we endeavour to communicate in a clear, respectful manner, easing the burden of confusion and anxiety that often accompanies this stage of life. Once settled in, new residents find themselves surrounded by a well-trained, empathetic team dedicated to making them feel safe, comfortable, and valued.

Our Approach to Care and Support

At Purley View, we believe that exceptional care begins with truly understanding the individual. Every new resident is assessed in depth to guarantee that the nursing home can meet their specific needs, whether related to dementia care, end of life support, or assistance for those living with physical or mental health conditions. Once we are certain we can offer the right support, we move forward with a personalised care plan, created in close collaboration with the resident, their family, and any relevant professionals. This person-centred approach enables us to understand what makes each resident feel at ease, safe, and happy, thus tailoring our services to reflect both current and future requirements.

We recognise that older people can often experience significant lifestyle changes as their health conditions evolve, which is why adaptability and responsiveness are key to our approach. We devote substantial resources to continuous staff training and clinical governance, ensuring that our teams are well-equipped with the latest knowledge and skills. When new government guidelines or best practice recommendations emerge, we make every effort to update our procedures accordingly. As a result, our residents benefit from evidence-based, holistic care that respects their individuality and empowers them to maintain as much independence as possible. Underpinning all our work is a fundamental commitment to kindness, courtesy, and respect—a standard that has helped us build a long-standing reputation within Croydon and beyond.

Social Connections and Community Involvement

At Purley View, we firmly believe that social interaction and community ties play a vital role in safeguarding mental health and emotional wellness. Whilst we appreciate that not all residents wish to participate in group activities, our team consistently explores ways to foster meaningful connections, whether that is organising small coffee gatherings, reading clubs, gardening sessions, or even supporting residents in philanthropic endeavours where possible. We encourage families and friends to remain actively involved in their loved one’s life, be that through regular visits, phone calls, or video chats via the tablets provided.

We also strive to build positive relationships with local businesses, community centres, and charitable organisations, inviting them to visit the home or collaborate on special projects. Over the years, this sense of openness and engagement has helped shape a dynamic environment where the boundaries of care extend beyond the physical building. It not only enriches the daily experiences of residents but also combats loneliness and isolation, two of the most persistent concerns in older populations.

Respecting Dignity and Autonomy

Everything we do at Purley View is guided by the principle that ageing should never diminish a person’s agency or sense of self-worth. Our staff meticulously balance the need for assistance with respecting each resident’s choices, preferences, and confidentiality. Whether a person requires help with dressing, bathing, or managing mobility aids, we approach such tasks in a dignified manner, always seeking the resident’s input and approval. If a resident prefers a particular daily routine or if they want to pursue a certain hobby, we do our utmost to accommodate those wishes.

When it comes to difficult decisions, such as end of life care, our philosophy of partnership is paramount. We involve the resident, their families, and relevant healthcare professionals to ensure decisions are carefully considered and consistent with the resident’s values. This might include discussing advanced directives or exploring various palliative care measures. By combining medical expertise with a compassionate mindset, we help families navigate what can be a challenging and emotional time, ensuring that the resident’s comfort and dignity are upheld.

A Place to Call Home

Ultimately, Purley View Nursing Home is more than just a care facility. It is a supportive community where older individuals can maintain a fulfilling lifestyle, build new friendships, and access top-tier nursing and clinical services. The synergy of a warm, homely environment, devoted staff, and strong ties to local services creates an ideal balance that allows residents to feel both protected and independent. Our well-structured daily routines, engaging social opportunities, and emphasis on person-centred care collectively ensure that Purley View is a place where individuals can truly flourish.

We understand that choosing a nursing home is a significant decision that requires careful thought, discussions with loved ones, and sometimes professional guidance. We invite anyone interested in our services to visit us, explore our facilities, and speak with our knowledgeable staff. We believe that once you experience the lively ambiance, personal touches, and genuine devotion that define Purley View, you will have confidence in entrusting us with the care and support of your loved one—or indeed yourself. We look forward to welcoming you to our close-knit community, where each day offers the chance to laugh, learn, and form cherished memories in a safe, nurturing setting.

From the smallest daily comforts to the most complex clinical requirements, Purley View Nursing Home is dedicated to ensuring every resident’s journey is characterised by respect, positivity, and a true sense of belonging. We remain steadfast in our mission to maintain high standards, elevate well-being, and empower those we support to live life to the fullest. Whether you or your family member needs nursing care, dementia support, or end of life attention, rest assured that Purley View is a haven of expertise, kindness, and unwavering commitment to excellence.